Help & Support

Find answers to common questions, browse our guides, or get in touch with our team.

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Frequently Asked Questions

How do I enable the firewall?

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Go to the dashboard and toggle the main switch to “On”. The shield icon turns green when protection is active.

What should I do if updates fail?

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Check your internet connection and restart the app. If the problem persists, send us the error log via the support form so we can investigate.

Is a login required for Cloud Sync?

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Yes. Sign in with a free Pandefy account to keep your configuration backed up and synchronized across devices.

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Guides